Effective date: September 28, 2026
How soon will my order be processed?
Orders are typically processed within 1–2 business days after payment is confirmed. Orders placed on weekends or U.S. holidays begin processing on the next business day.
Where do you ship?
We currently ship within the contiguous United States only. We do not ship to Alaska, Hawaii, U.S. territories, or international addresses.
How long does delivery take?
Once your order has been dispatched, delivery usually takes 3–5 business days within the contiguous United States. This estimate does not include weekends or holidays.
How much does shipping cost?
Shipping is free for all orders within our delivery area. There are no handling fees, fuel surcharges, or minimum order requirements.
Which carrier will deliver my order?
The carrier is selected at dispatch from a network of qualified logistics partners. The choice depends on your delivery address and the item being shipped. We use reputable carriers that meet our service and compliance standards.
Will I receive tracking information?
Yes. Once your order ships, we will send a shipping confirmation email with tracking details. Tracking may take up to 24 hours to become active.
What if my address is incorrect?
Please make sure your shipping address is complete and accurate at checkout. If you notice an error, contact us immediately at info@luxuryappliancesdirects.com or +1 319-939-5195. We will try to correct it before dispatch, but we cannot guarantee changes after an order has been processed.
What if my order is delayed or missing?
If your order has not arrived within the estimated timeframe, contact us during business hours:
Email: info@luxuryappliancesdirects.com
Phone: +1 319-939-5195
Hours: Monday – Friday, 9:00 AM – 6:00 PM (CT)
We will open an investigation with the carrier on your behalf.